Need help with your mortgage repayments?
.png) |
Talk to us today |
We are here to help, and have qualified Mortgage Advisers in every Bank of Ireland branch who are available to discuss any concerns you may have with meeting your mortgage repayments.
Please don’t feel in any way uneasy about talking to us as soon as possible. The earlier we know about it, the sooner we can work together to quickly identify the best solution to get you back in control of your finances.
If you have already fallen into arrears, you can call our dedicated Home Mortgage Line on 01 6113305.
 |
Managing your Finances |
Before you contact us, please take the time to review how you manage your finances and draw up a budget. Have a look at our online budget planner which will help you work out your income and your day-to-day expenses and help identify any areas where you might need to make changes. It's best to work out your budget monthly, even if you are paid weekly, as that is often how most regular bills need to be paid.
 |
Support with managing your debt |
You can get free confidential and independent debt managing advice from your local Money Advice & Budgeting Service (MABS) office. They can help you draw up a budget, advise you on any benefits you may be entitled to, and work out a revised repayment schedule that works best for you.
Telephone: 1890 283 438
www.mabs.ie
Another useful website is keepingyourhome.ie from the Citizens Information Board and MABS.
Bank of Ireland - Mortgage Arrears Resolution Process
At Bank of Ireland, we have a five step process to help customers whose home mortgage is in arrears or is at risk of going into arrears. This is our Home Mortgage Arrears Resolution Process, part of our Guide to dealing with mortgage repayment difficulties.
This Guide is also available as a leaflet from any Bank of Ireland branch or by calling our dedicated Mortgage line on 01 611 3305.
As part of our Mortgage Arrears Process, under the Code of Conduct on Mortgage Arrears, we are obliged to have you complete a Standard Financial Statement (SFS) form. This form is designed to provide us with a comprehensive overview of your financial situation which will allow us to identify the best approach to helping you deal with your financial circumstances.
You can download the SFS here together with our Customer Guide to assist you in completing the form. These documents are also available from any Bank of Ireland Branch or by calling our Mortgage Arrears Support Unit on 076 6244444