Self Service options through SMS

Did you know you can now avail of the following services through our 50365 short-code SMS service?

  • TextChecker – Need to be sure that a BoI text is genuine? Text the word CHECK, followed by a copy of the text you’re unsure about, to 50365. More info on fraudulent texts.
  • User ID – Forgot your User ID? Free Text User to 50365
  • Foreign Currency – Click here or Free Text FX to 50365
  • Foreign Currency Rates – Click here or Free Text Rates to 50365
  • Foreign Currency Converter – Click here or Free Text FXConvert to 50365
  • Branch appointment – Click here or Free Text Appointment to 50365
  • BIC & IBAN – Click here or Free Text BIC or IBAN to 50365
  • Coin order – Click here or Free Text Coin to 50365
  • Change of Address – Click here or Free Text Coa to 50365
  • Credit card payments – Click here or Free Text Pay to 50365
  • Card controls – Click here or Free Text Control to 50365
  • Statements – Click here or Free Text Statements to 50365
  • Secure customer authentication – Click here or Free Text SCA to 50365
  • Manage card payments – Click here or Free Text Payments to 50365

If you choose to send a text we will send you back an SMS within seconds.

Didn’t find what you were looking for?

You can find answers to frequently asked questions quickly, through our new Online FAQ Help Centres.

For specific 365 Online queries click here.

For all other queries click here.