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Useful Contact Numbers

  • Online & Phone Banking
    Contact Details Availability
      Mon-Fri Saturday Sunday/Bank Hols
    RoI
    Tel: 0818 365 365 or 01 404 4000
    8am-Midnight 9am-6pm 9am-6pm
    GB & NI
    Tel: 03457 365 555
    8am-8pm 9am-5pm 10am-5pm Bank/Public Holidays,
    Closed Sundays.
    Outside these locations
    Tel: +353 1 404 4000
    8am-Midnight 9am-6pm 9am-6pm
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  • Credit Card Services
    Contact Details Availability
      Mon-Fri Saturday Sunday/Bank Hols
    RoI
    Tel: 1890 251 251
    8am-8pm 8am-6pm 10am-5pm
    GB & NI
    Tel: 0345 309 8099
    8am-8pm 8am-6pm 10am-5pm
    Outside these locations
    Tel: +353 56775 7303
    8am-8pm 8am-6pm 10am-5pm
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  • Online Security
    Contact Details
    Email Fraud 365security@boi.com
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  • Freephone Emergency Numbers
    Contact Details Availability
      Mon-Fri Saturday Sunday/Bank Hols
    RoI
    Freephone: 1800 946 764
    24hrs 24hrs 24hrs
    GB & NI
    Freephone: 0800 121 7790 (365 & Credit Card customers)
    Freephone: 08000 321 288 (BOL & Global Market customers)
    24hrs 24hrs 24hrs
    Outside these locations
    Not Freephone: +353 56775 7007
    24hrs 24hrs 24hrs

    Notify the Bank without delay via the Freephone number listed to report online fraud, suspicious activity or an unauthorised transaction on your account, lost/stolen card or channel login credentials or if you have provided personal information in response to a suspicious email, text or call.

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  • Mobile Mortgage Managers

    For new Mortgage Business:

    • If you would like to speak to one of our Mobile Mortgage Managers, click here
    • If you would prefer to go to your local Bank of Ireland branch, arrange an appointment online click here

    For existing Mortgage Customers:

    • If you have a query on your existing mortgage account, please call 01-6113333

    For more information on our Mobile Mortgage Managers click here

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