Top FAQs

  • How do I pay money into a 365 Monthly Saver Account?

    Payments to 365 Monthly Saver Accounts must be made by direct debit. You can save between €20 and €2,000 per month. If you want to change the amount you are saving, you must tell us at least 10 days before the next collection date

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  • How do I make withdrawals from the 31-Day Notice or Monthly Saver Account?

    To give withdrawal notice on your Monthly Saver or 31 Day Notice Account:

    • Login to 365 online
    • Select Withdraw Funds next to the account you wish to withdrawal from.
    • Follow the simple instructions

    You will receive a text or email to confirm if your request has been accepted.

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  • What if I change my mind after I open the account?

    You can close your account within 14 days of opening without paying any charge. Simply call Bank of Ireland Direct on 1890 365 365 (lines are open Monday-Friday: 8:00am-6:00pm). All funds in the closed account will be rebated to your current account.

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  • What do I need to open a 365 online Savings Account?

    You must have a Bank of Ireland current account registered on 365 online to open a 365 online savings account. Your new savings account will be opened at the same branch as your current account.

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  • How do I close my account?

    Some accounts such as the 365 Monthly Saver Account or Mortgage Saver Account can be closed online by withdrawing the full balance. Other accounts such as current accounts require a written instruction. Please refer to the terms and conditions of the account or contact Bank of Ireland Direct on 1890 365 365 (lines are open Monday-Friday: 8:00am-6:00pm).

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  • When will my direct debit payment be made or processed?

    Debits for 31-Day Notice and 12-Month Fixed Term accounts are processed within 8 working days of the account opening.

    Debits to Monthly Saver Accounts are processed on the date you choose when you open the account. Please ensure there are enough funds in the account to process the direct debit payment.

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  • Which savings account is right for me?

    Your savings are important, and we know your needs change at different stages in your life. When considering a savings account, you should ask the following questions:

    What am I saving for?

    To help you get into the habit of saving, a Regular Savings Account is best.

    If you have a specific goal, or you know when you will need the funds, we recommend that you open a Notice Account

    How quickly can I withdraw my savings?

    • If you need to access funds straight away, a Demand Deposit Account is best for you
    • If you need to make larger purchases in the future, we recommend that you open a Notice Account.

    How much of a return does a savings account make?

    Interest rates vary depending on the account. Here are some general rules:

    • Notice Accounts produce the highest returns
    • Fixed-Term Accounts produce medium returns
    • Demand Deposit Accounts produce low returns

    Take a look at our savings products for more detailed information.

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  • Can I use an existing savings account to pay money into my new 365 online savings account?

    No. You must use a Bank of Ireland Current Account to service your new 365 savings account.

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  • How do I make general enquiries about my 365 online Savings Account?

    For general enquiries about your Online saving account, use the Ask a Question option in 365 Online. Simply select the savings account you wish to discuss.

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  • Will I be able to view my 365 Savings Account on 365 online and on the Tablet Banking app?


    • Login to 365 online
    • Your new savings account will be visible on your profile.
    • You can also view savings accounts using the Tablet Banking app once it is added to your online profile.
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