Digital Banking

Do all your day-to-day banking activities online, 24 hours per day, 365 days a year. Bank of Ireland offers you a range of digital banking options.

How to videos

How to videos

This section offers guidance and support for our customers, including a series of demo videos of some of our latest products and services.

Updating your address online

Set up and make an International payment on BOI Mobile

Amending or cancelling a standing order online

Applying for a product online

Finding your 365 User ID

Asking a question and updating your details online

Sharing BIC and IBAN via 365 Mobile

Card Care registration

Placing notice on a deposit account

Adding a deposit account for online viewing

Set up and make an International payment online

Things you can do

See what you can do using 365 online, tablet, mobile and phone banking

365 online
Tablet app
Mobile app
Phone channels

self service
Balance & transactions Check your account balance and transaction history        
Search and export your transaction history   1
View eStatements   1
Money Transfers Make a domestic ( SEPA)/ bill payment        
Make International payments    
Set up and amend standing orders    
Cancel standing orders
Pay to Mobile  
Mobile Top-up      
Add and delete Payees    
Manage your SEPA Direct Debits  
Cards Check your Credit Card balance and transactions        
View payment due date and pay your Credit Card bill     1
Re-order ATM/Debit Card    
Lost / Stolen Card  
Online Service Desk and other services Update your Postal Address  
Order duplicate statements / Interest and Balance certificates      
Financial graphing e.g. Money Manager Search for a Branch or ATM      
Search for a Branch or ATM      
Activate your Banking 365 PIN  
Change your Banking 365 PIN  
Reorder your 365 or Debit Card PIN  
Add your Bank of Ireland accounts  
BIC and IBAN      
Services only available for Personal Customers
Apply for Personal Products
– Additional Current Account    
– Savings Accounts     1
– Apply for a Mortgage  
– Apply for a Loan    
– Junior Accounts  
Life online View your Life policies       1

365 Phone and Online Banking Terms and Conditions

How to activate for 365 online

How to get set up on 365 Online

Getting set up on 365 Online is now easier than ever. When you call us, to protect the privacy on your account we will ask you to verify your identity and we will get your 365 Online account set up and activated all in one call.2345


1890 365 500 Lines are open
Monday to Friday 8am to 8 pm
UK customers call 03456 006 552


Call us on 1890 365 500

To activate your account. You will need your account number available.


Verify your Identity

To protect the privacy on your account we will ask you to verify your identity.


Set up your PIN

We will instruct you on how to set up your own unique PIN and will then give you your user ID.


Activate your account

You can then activate your account and start banking online straight away!


Our transaction fees at a glance.

Fee Be smart
  Visa Debit Contactless 1c Use more

be smart image

use less

      Online/mobile/tablet, Visa Debit Card, Direct Debit 10c
  ATM Lodgements and Withdrawals 25c
  Paper/Staff Assisted Transactions e.g. Cheque/paper lodgements and withdrawals over the counter, using paper or credit card, and credit transfers 60c
  Writing a cheque – (60c transaction fee, 20c chequefee and 50c Govt. stamp Duty (GSD)). €1.30

1 These services are currently only available for Republic of Ireland customers.
2 Available to both Personal and Business customers (trading as Sole Traders, Small Limited Companies and Agri customers).
3 Available to Small and Medium sized Business customers where the requirements are (Single person authorised access, Make payments up to €20,000 daily, Make domestic and international payments, No bulk payments/electronic funds transfer [EFT],) Please contact your branch advisor or Relationship Manager to activate your profile.
4 Please note – you must have an active Current account in order to get set up for Digital Banking.
5 Depending on your specific channel of use, there may be reduced functionality on particular services.