Whether you’re just getting started with digital banking or want to find out more about the new mobile app, here are some guidance and support videos explaining the many features and benefits available to you.
See what you can do when you use 365 Online, tablet, mobile and phone banking
365 online |
Tablet app |
Mobile app |
Phone channels
self service
advisor
|
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---|---|---|---|---|---|---|
Balance & transactions | Check your account balance and transaction history | |||||
Search and export your transaction history | 1 | |||||
View and download eStatements | 1 | |||||
Check completed and in progress transactions | ||||||
Money Transfers | Make a domestic ( SEPA)/ bill payment | |||||
Make International payments | ||||||
Set up and amend standing orders | ||||||
Set up and view standing orders | ||||||
Pay to Mobile | ||||||
Mobile Top-up | ||||||
Add and delete Payees | ||||||
Manage your SEPA Direct Debits | ||||||
Cards | Check your Credit Card balance and transactions | |||||
View payment due date and pay your Credit Card bill | 1 | |||||
Re-order ATM/Debit Card | ||||||
Report a lost / stolen Card | ||||||
Online Service Desk and other services | Update your Postal Address | |||||
Order duplicate statements / Interest and Balance certificates | ||||||
Update personal details e.g. mobile number and email address | ||||||
Search for a Branch or ATM | ||||||
Activate your 365 Online PIN | ||||||
Change your 365 Online PIN | ||||||
Reorder your 365 Online or Debit Card PIN | ||||||
Add your Bank of Ireland accounts | ||||||
BIC and IBAN | ||||||
Services only available for Personal Customers | ||||||
– Additional Current Account | ||||||
– Savings Accounts | 1 | |||||
– Apply for a Mortgage | ||||||
– Apply for a Loan | ||||||
Life online | View your Life policies | 1 |
How to get set up on 365 Online
Get active in 5 minutes
Lines are open
Monday to Friday 9am to 5pm
UK customers call 03456 006 552
1
Call us on 0818 214 365
To activate your account. You will need your account number available.
2
Verify your Identity
To protect the privacy on your account we will ask you to verify your identity.
3
Set up your PIN
We will instruct you on how to set up your own unique PIN and will then give you your user ID.
4
Activate your account
You can then activate your account and start banking online straight away!