Digital Banking

Do all your day-to-day banking activities online, 24 hours per day, 365 days a year. Bank of Ireland offers you a range of digital banking options.

See what you can do when you use 365 Online, tablet, mobile and phone banking

Features 365 online
 Tablet app
 Mobile app
 Phone channels

self service
advisor
Balance & transactions Check your account balance and transaction history          
Search and export your transaction history   1      
View and download eStatements   1      
Check completed and in progress transactions          
Money Transfers Make a domestic ( SEPA)/ bill payment          
Make International payments          
Set up and amend standing orders          
Set up and view standing orders          
Pay to Mobile          
Mobile Top-up          
Add and delete Payees          
Manage your SEPA Direct Debits          
Cards Check your Credit Card balance and transactions          
View payment due date and pay your Credit Card bill     1    
Re-order ATM/Debit Card          
Report a lost / stolen Card          
Online Service Desk and other services Update your Postal Address          
Order duplicate statements / Interest and Balance certificates          
Update personal details e.g. mobile number and email address          
Search for a Branch or ATM          
Activate your 365 Online PIN          
Change your 365 Online PIN          
Reorder your 365 Online or Debit Card PIN          
Add your Bank of Ireland accounts          
BIC and IBAN          
Services only available for Personal Customers
– Additional Current Account          
– Savings Accounts     1    
– Apply for a Mortgage          
– Apply for a Loan          
Life online View your Life policies       1  

365 Phone and Online Banking Terms and Conditions

How to get set up on 365 Online

Getting set up on 365 Online is now easier than ever. When you call us, we will confirm your identity by asking you three simple security questions about you and your account, and we will get your 365 Online account set up and activated all in one call.1234

Get active in 5 minutes

0818 214 365

Lines are open
Monday to Friday 9am to 5 pm
UK customers call 03456 006 552

1

Call us

Call us on 0818 214 365 to activate your account. You will need your account number available.

2

Verify your Identity

To protect the privacy on your account we will ask you to verify your identity.

3

Set up your PIN

We will instruct you on how to set up your own unique PIN and will then give you your user ID.

4

Activate your account

You can then activate your account and start banking online straight away!

International Language Activation Support Guide
1 Available to both Personal and Business customers (trading as Sole Traders, Small Limited Companies and Agri customers).
2 Available to Small and Medium sized Business customers where the requirements are (Single person authorised access, Make payments up to €20,000 daily, Make domestic and international payments, No bulk payments/electronic funds transfer [EFT],) Please contact your branch advisor or Relationship Manager to activate your profile.
3 Please note – you must have an active Current account in order to get set up for Digital Banking.
4 Depending on your specific channel of use, there may be reduced functionality on particular services.