Digital Banking
Do all your day-to-day banking activities online, 24 hours per day, 365 days a year. Bank of Ireland offers you a range of digital banking options.
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How to videos
Things you can do
How to videos
This section offers guidance and support for our customers, including a series of demo videos of some of our latest products and services.
How to activate for 365 onlineSee what you can do using 365 online, tablet, mobile and phone banking
365 online
Tablet app
Mobile app
Phone channels self service
advisor
Balance & transactions Check your account balance and transaction history Search and export your transaction history 1 View eStatements 1 Money Transfers Make a domestic ( SEPA)/ bill payment Make International payments Set up and amend standing orders Cancel standing orders Pay to Mobile Mobile Top-up Add and delete Payees Manage your SEPA Direct Debits Cards Check your Credit Card balance and transactions View payment due date and pay your Credit Card bill 1 Re-order ATM/Debit Card Lost / Stolen Card Online Service Desk and other services Update your Postal Address Order duplicate statements / Interest and Balance certificates Financial graphing e.g. Money Manager Search for a Branch or ATM Search for a Branch or ATM Activate your Banking 365 PIN Change your Banking 365 PIN Reorder your 365 or Debit Card PIN Add your Bank of Ireland accounts BIC and IBAN Services only available for Personal Customers
Apply for Personal Products– Additional Current Account – Savings Accounts 1 – Apply for a Mortgage – Apply for a Loan – Junior Accounts Life online View your Life policies 1 FeesHow to activate for 365 online
GET ACTIVE IN 5 MINUTES
1890 365 500 Lines are open
Monday to Friday 8am to 8 pm
UK customers call 03456 006 5521Call us on 1890 365 500
to speak to the Activation Team. You will need your account number available.
2Answer 3 simple questions
relating to you and your account to verify your identity.
3Set up your PIN
Our agents will instruct you on how to set up your own unique PIN and will then give you your User ID.
4Activate your account
You can then activate your account and start banking online straight away!.
Our transaction fees at a glance.
Fee Be smart Visa Debit Contactless 1c Use more 
use less
Online/mobile/tablet, Visa Debit Card, Direct Debit 10c ATM Lodgements and Withdrawals 25c Paper/Staff Assisted Transactions e.g. Cheque/paper lodgements and withdrawals over the counter, using paper or credit card, and credit transfers 60c Writing a cheque – (60c transaction fee, 20c chequefee and 50c Govt. stamp Duty (GSD)). €1.30
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These services are currently only available for Republic of Ireland customers.
2
Available to both Personal and Business customers (Sole Traders, Trading As, Small Limited Companies and Agri customers).
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Available to Small and Medium sized Business customers where the requirements are (Single person authorised access, Make payments up to €20k daily, Make domestic and international payments, No bulk payments/EFT, ) Please contact your branch advisor or Relationship Manager to activate your profile.
4
Please note – you must have an active Current account in order to get set up for Digital Banking.
5
A reduced amount of functionality is available for these services on the specified channel.