Digital Banking

Do all your day-to-day banking activities online, 24 hours per day, 365 days a year. Bank of Ireland offers you a range of digital banking options.

Whether you’re just getting started with digital banking or want to find out more about the new mobile app, here are some guidance and support videos explaining the many features and benefits available to you.

See what you can do when you use 365 Online, tablet, mobile and phone banking

365 online
 Tablet app
 Mobile app
 Phone channels

self service
advisor
Balance & transactions Check your account balance and transaction history        
Search and export your transaction history   1  
View and download eStatements   1  
Check completed and in progress transactions      
Money Transfers Make a domestic ( SEPA)/ bill payment        
Make International payments      
Set up and amend standing orders      
Set up and view standing orders      
Pay to Mobile      
Mobile Top-up      
Add and delete Payees      
Manage your SEPA Direct Debits      
Cards Check your Credit Card balance and transactions        
View payment due date and pay your Credit Card bill     1
Re-order ATM/Debit Card    
Report a lost / stolen Card  
Online Service Desk and other services Update your Postal Address      
Order duplicate statements / Interest and Balance certificates        
Update personal details e.g. mobile number and email address      
Search for a Branch or ATM      
Activate your 365 Online PIN  
Change your 365 Online PIN  
Reorder your 365 Online or Debit Card PIN  
Add your Bank of Ireland accounts      
BIC and IBAN      
Services only available for Personal Customers
– Additional Current Account        
– Savings Accounts     1
– Apply for a Mortgage      
– Apply for a Loan        
Life online View your Life policies       1

365 Phone and Online Banking Terms and Conditions

How to get set up on 365 Online

Getting set up on 365 Online is now easier than ever. When you call us, we will confirm your identity by asking you three simple security questions about you and your account, and we will get your 365 Online account set up and activated all in one call.1234

Get active in 5 minutes

0818 214 365

Lines are open
Monday to Friday 9am to 5pm
UK customers call 03456 006 552

1

Call us on 0818 214 365

To activate your account. You will need your account number available.

2

Verify your Identity

To protect the privacy on your account we will ask you to verify your identity.

3

Set up your PIN

We will instruct you on how to set up your own unique PIN and will then give you your user ID.

4

Activate your account

You can then activate your account and start banking online straight away!

International Language Activation Support GuideViewPrint
1 Available to both Personal and Business customers (trading as Sole Traders, Small Limited Companies and Agri customers).
2 Available to Small and Medium sized Business customers where the requirements are (Single person authorised access, Make payments up to €20,000 daily, Make domestic and international payments, No bulk payments/electronic funds transfer [EFT],) Please contact your branch advisor or Relationship Manager to activate your profile.
3 Please note – you must have an active Current account in order to get set up for Digital Banking.
4 Depending on your specific channel of use, there may be reduced functionality on particular services.