Supporting you

Individual attention, whenever you need us

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Please Note Call Centre Service Times : In line with Government/HSE guidance on social distancing, we have less customer service representatives on site and phone service hours have changed. Read More


Supporting You

We give you more support for your day to day banking, with easy access to our dedicated Priority Banking Service on 0818 365 121.

In order to adhere to Government Covid-19 guidelines, our Priority Banking Service will operate 9am-5pm, Monday to Friday.

This service can quickly provide the assistance you need – whether you simply want to check your balance or you need emergency cash1 if your card is lost or stolen when abroad.

  • Apply for a loan, overdraft2 or credit card
  • Transfer up to €100,000 a day over the phone – even internationally
  • Faster access to credit decisions – we usually have a decision for you within an hour*
  • Emergency cash for collection at no extra charge
  • Emergency assistance, such as settling your hotel bill.

*Within one business working hour, Monday to Friday

1Emergency Cash is available to Black Visa Debit Card Holders. Emergency Cash amount available is subject to repayment capability. Terms & conditions apply.
2For the overdraft lending criteria, terms and conditions apply. Security and insurance may apply.


Get in touch

If you are already a Premier customer, you can speak with our Priority Banking Service on 0818 365 121 (or +353 1 404 4022 outside the Republic of Ireland).

Call us

If you would like to become a Premier customer, please contact us on 0818 365 365

Contact us