Forgot your 365 online User ID
Freetext the word ‘User’ to the relevant number below and we’ll reply with your user ID within seconds.
- Republic of Ireland: 50365
- Northern Ireland and Great Britain: 50365
- Other locations: +353 87 179 0971
To use this service with your Banking 365 Profile, you’ll need to register your mobile phone number to receive security codes.
If you have your mobile registered to more than one Banking 365 profile you will receive a text with each User ID followed by the last 4 digits of the account number.
This service is not currently available to Business On Line customers.
Bank of Ireland do not charge for this service however your network provider may apply a charge. Phone operating systems may show a warning when using any SMS shortcode as standard.