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2025 Life Insurance Claim Statistics

We paid out a total of 5,815 claims in 2025 amounting to €199,078,070

Every year our Claims Team sees the serious life changes and challenges that our customers have to face when hit with unexpected news of a serious illness or even death of a loved one and 2025 was no different.

In 2025, we paid over 98% of all Death claims and more than 89% of Specified Illness claims. In total, this equated to over €108 million in Death claims, more than €35 million in Specified Illness claims, and over €47 million paid to Income Protection claimants.

At Bank of Ireland Life, we pride ourselves on the professionalism and dedication of our Claims Assessors. If you ever need to make a claim, we promise to offer a compassionate and professional personal service. This includes a quick and efficient process, regular updates and we will provide additional supports to assist and make it easy for you to contact us. Our experienced team consists of Claim Assessors who are available to help you with your claim.

Claims that were not paid out were due to non-disclosure by applicant or they did not meet the illness definition.