Home Insurance Renewal

Everything you need to know about renewing your home insurance policy

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Renewing your home insurance policy

Renewing your home insurance is quick and hassle-free with The Insurance Wallet. We’ll send your renewal notice around 30 days before your policy expires, giving you plenty of time to review and renew with ease.

When you receive your renewal, you may receive two competitive home insurance quotes to choose from. This will ensure you find the policy that best suits your needs and budget.

Follow the four Rs:

1. Register for and log in to The Insurance Wallet.

After you register and log in to The Insurance Wallet, you’ll find your renewal premium and renewal documents waiting for you. If you’re registering for the first time, it may take up to two working days for your renewal documents to appear.

2. Review your renewal details.

Take a moment to carefully read all the information in these documents. It’s your responsibility to regularly review your cover amount to ensure it meets your needs now and into the future.

3. Renew your home insurance policy online.

Follow the on-screen instructions to renew your policy, in just a few easy steps.

4. Retain your documents:

All your insurance policy documents will be safely stored online within The Insurance Wallet and easily accessible any time you need to review your insurance details.

Log in to renew

Why renew with Bank of Ireland Insurance?


No hidden fees – you can pay monthly at no extra cost

Comprehensive cover – accidental damage to buildings as standard1

Home Emergency Assist helpline – available 24/7, 365 days a year


Supporting you when things go wrong

We understand that unexpected events can happen. That’s why our dedicated insurance partners are here to support you when things go wrong. With a proven track record and an excellent claims history, you can rely on their exceptional claims service to have you covered.

Make sure you are not underinsured

  • Less than 1 in 4 homeowners update their insurance after renovating.2
  • Extensions and renovations increase your home’s value.
  • Check the cover your looking for covers the full rebuild cost of your home.

Please note: If you’re underinsured, you will not be fully protected against loss or damage. We recommend you use the ‘SCSI House Rebuild Calculator’ for a minimum estimate to rebuild your home, though it may not suit period homes. Rebuild costs differ from market value. For accuracy, consider professional advice.

Frequently Asked Questions


  • What is The Insurance Wallet?

    The Insurance Wallet is an enhanced online portal that allows you to view all your Bank of Ireland insurance policy information, documentation, and other useful resources relating to your insurance in one place.

    You can get an online home, car or travel insurance quote in minutes, select your preferred policy and pay online straight away.

  • What does this mean for existing renewal customers?

    If you purchased a policy with us after 29 September 2022, and have received your 1st renewal notice, you are now required, if you have not already done so, to register for The Insurance Wallet where you soon will be able to view your home insurance policy information, documents and other useful resources relating to your insurance.

    Once registered, your insurance documents will be available to you through The Insurance Wallet.

  • How do I register for The Insurance Wallet?

    Go to www.insuranceboi.com, select ‘Sign up’ and complete the ‘Create your account’ form. If you’re already registered, you’ll be asked to confirm your account by email or by text.

  • Where can I find my renewal premium?

    Your renewal premium is included on your renewal notice, you can access your renewal notice in The Insurance Wallet, if registered, or by post or email depending on the reference selected by you.

    Your renewal notice includes your home insurance premium for the year ahead. Be aware of your renewal date to allow plenty of time to review. Start by reviewing your documents to ensure you are aware of your renewal premium and the policy information contained in the renewal pack. These are important documents that you will need to check.

  • Which customers can renew their policy online?

    All customers who purchased their policy with us on or after 29 September 2022, can now receive their renewal in The Insurance Wallet. All other customers will receive their renewal notice by email or post.

  • Do I have to renew my home insurance every year?

    Yes, all Home Insurance policies need to be renewed on an annual basis.

    However, if you pay by monthly direct debit your policy can automatically roll over so keep this in mind.

  • Why do I need to regularly review my sums insured?

    It’s important to regularly review your sums insured to ensure you have adequate insurance cover. Sum insured is the maximum amount paid by an insurer in the event of total loss, it is linked to the cost of repair/ replacement. If you have not updated your sums insured recently we urge you to take the opportunity to review this at renewal stage.

    Remember the current replacement costs of a home in Ireland can vary based on location. The average rebuild cost of a 3 bed semi-detached under 100 sq/m varies from €2,055 to €735 per sq/m depending on location. We encourage you to visit ‘The Society Chartered Surveyors of Ireland (SCSI.ie) which contains advice on regional breakdown of rebuild costs. Home extensions and renovations will impact your premium.

    If you have renovated your home or extended, you may need to increase your buildings or contents sum insured. Your contents sum insured should cover the cost of repairing or replacing personal belongings and household goods in your home. This includes items such as carpets, rugs, furniture and electronics. An easy way to calculate the value of your possessions is to go from room to room and add up how much it would cost to replace every item.

  • How do I renew my policy?

    If you purchased a policy with us after 29 September 2022, and have received your first renewal notice, you are required to register for The Insurance Wallet where you will be able to view your home insurance policy information, documents and other useful resources relating to your insurance. If you purchased your policy before this date, you can renew your policy over the phone by contacting the team on 0818 604 604.

    Steps outlined below for customers who purchased a policy after 29 September 2022.

    • Receive: After you register and log in to The Insurance Wallet you’ll find your renewal premium and renewal documents waiting for you.
    • Review: Please ensure you read all information contained in these documents carefully. It is your responsibility to regularly review your sums insured and ensure the level of cover being sought is enough to meet your home insurance needs now and if you decide to renew your cover in the future.
    • Renew: Follow the on-screen instructions to renew your policy.
    • Retain: All your insurance policy documents will be now be safely stored online within The Insurance Wallet easily accessible for you at any time you need to review your insurance details.

  • Where can I find my policy documents?

    If you purchased a policy with us after 29 September 2022, and have received your first renewal notice, you are required to register for The Insurance Wallet where you will be able to view your home insurance policy information, documents and other useful resources relating to your insurance. If you purchased your policy before this date, you should have received your renewal notice by post.

  • How do I edit/amend my renewal?

    If it’s your first renewal with Bank of Ireland Insurance Services and you have received your renewal in The Insurance Wallet contact us on 01 488 4062.

    All customers who purchased their BOI Insurance policy prior to the 29 September 2022, can contact the team on 0818 604 604.

  • When will I receive my renewal quote?

    You will receive your renewal notice at least 20 days prior to your renewal date. If you previously paid by direct debit, your policy will renew automatically.

  • How do I make a renewal payment?

    You can make a renewal payment via The Insurance Wallet or over the phone by contacting the team on 01 488 4062.

    All customers who purchased their BOI Insurance policy prior to the 29 September 2022, can contact the team on 0818 604 604.

  • Who can I contact if I have questions?

    If you need to change anything else, please call 01 488 4062 (9am to 5pm, Monday to Friday).

    Please note all customers who purchased their insurance prior to September 2022, can still renew over the phone.

    To ensure you get through to the right team please ensure you have your insurance policy number to hand. Your policy number can be found on the first page of your renewal letter.

    • If your policy number begins with RSH press 1.
    • If your policy number begins with H4BZ press 2.
    • For all other policies press 3.


Standard underwriting, terms and conditions apply. Minimum pricing and government levy may apply. Home Insurance is arranged by Bank of Ireland Insurance Services and underwritten by RSA Insurance Ireland DAC or FBD Insurance plc. A member of the Bank of Ireland Group.
RSA Insurance Ireland DAC trading as RSA Insurance is regulated by the Central Bank of Ireland. FBD Insurance plc is regulated by the Central Bank of Ireland.
Bank of Ireland is not responsible for information on third party websites.
1 Accidental damage to buildings as standard for owner occupied and holiday homes.
2 Based on research carried out by Red C in 2023, Less than 1 in 4 (23%) who have modified their home increased their insurance as a result.