2024 Claim Statistics

We paid out a total of 5,538 claims in 2024 amounting to €184,032,706

Every year our Claims Team sees the serious life changes and challenges that our customers have to face when hit with unexpected news of a serious illness or even death of a loved one and 2024 was no different.

In 2024, Bank of Ireland Life paid over 99% of all Death Claims and over 90% of Specified Illness Claims. A total of over €97 million in Death Claims, over €36 million in Specified Illness Claims and over €43.5 million to Income Protection Claims.

At Bank of Ireland Life, we pride ourselves on the professionalism and dedication of our Claims Assessors. If you ever need to make a claim, we promise to offer a compassionate and professional personal service. This includes a quick and efficient process, regular updates and we will provide additional supports to assist and make it easy for you to contact us. Our experienced team consists of Claim Assessors who are available to help you with your claim.

Claims that were not paid out were due to non-disclosure by applicant or they did not meet the illness definition.