2021 Claim Statistics

We paid out a total of 4,526 claims in 2021 amounting to €132,146,292

Every year our Claims Team sees the serious life changes and challenges that our customers have to face when hit with unexpected news of a serious illness or even death of a loved one and 2021 was no different.

2021 saw an increase and rebound in claims ahead of pre pandemic levels and was another busy year for the Bank of Ireland Life Claims Team. Overall we paid over €132 million in death, specified illness and rider benefit claims. We saw an increase in claims activity in most claim types, especially so in Specified Illness claims which were up 29% in the number of claims paid and almost 38% in claims notified, many of which were in the final quarter.