Forgot your 365 online User ID
A new self-serve SMS service has been created to enable our customers to request and receive their 365 online User ID by SMS short-code. UK customers should call 03456 006 552.
To use this service you will need the following:
- A personal current account1;
- Be digitally active;
- Have your mobile phone registered to receive security codes;
- Your mobile number linked to one User ID.
For more information see our FAQs or watch our demo video: