On the Telephone
You can contact our dedicated Bereavement Support team on:
Freephone ROI - 1800 800656
Outside ROI - 00353 14606333
Lines are open from 9.30am to 4.30pm Monday to Friday (excluding bank and public holidays) and we will take all the relevant information from you.
Complete the Online Notification form
Click here to complete our online bereavement notification form:
If you choose to use this online notification form, we know you may still have some questions. We will be in contact to confirm receipt of your notification and we will send you information on the next steps.
Visit a Branch
You may wish to call into your local branch.
Find your nearest branch
There is some documentation you may be able to bring when you visit the branch e.g. proof of identification and proof of address. We will also need a certified copy of proof of death and a certified copy of the will.
If you visit a branch the staff member will take documentation from you. It is likely they will also ring our dedicated Bereavement Support team, which will ensure you get the best support and information.
Write to us
If you would like to write to our dedicated Bereavement Support team to notify us about your loss, you can print and complete the Bereavement Notification form and send to:
Bereavement Support Unit
Bank of Ireland
PO Box 365