- How long will it take for me to receive my new or replacement Visa Debit card?
How much is Government Stamp Duty on a Visa Debit/ATM Card?
Government Stamp Duty (GSD) on Visa Debit and ATM cards is charged retrospectively in January each year for each cash withdrawal made from an ATM / LATM within the Republic of Ireland in the preceding year at a rate of €0.12 per withdrawal capped at a maximum of €2.50 per ATM (cash) card or Visa Debit (combined) card where only the ATM function is used, or €5 per Visa Debit (combined) card where both ATM and "Point of Sale" functions are used.
ATM Card & ATM/Debit Card The Bank will pay any Government stamp Duty for you
In the future the Bank may decide to charge the Government Duty on the Second Level Account, but we will give you notice in advance before doing so.
- Where can I activate my Visa Debit Card?
What is 3D Secure?
3D Secure is a fraud prevention system that protects you from unauthorised online use of your Visa Debit card.
When you register, you create a ‘Verified by Visa’ password that you keep secret, like your PIN. When you purchase goods or services online, you will be asked for your Verified by Visa password to authorise the transaction and confirm that the card is yours.
Please note, we are making some changes to our Verified by Visa Service which will be phased in from 5th July 2017. Please see a copy of the press notice for more detail.
What is the Cross Border Handling Fee that I will be charged if I use my Debit Card abroad?
Using a debit card for purchases in Euro
Within EU/EFA Outside EU/EEA Visa Debit (Point of Sale) No charge 2% of transaction value Maximum €11,43 per transaction Visa Debit Contactless (Point of Sale) No Charge 2% of transaction value. Maximum €11.43 per transaction
Using a debit card for purchases in foreign currency
Within EU/EFA Outside EU/EEA Visa Debit (Point of Sale) 2% of transaction value. Maximum €11.43 per transaction 2% of transaction value. Maximum €11.43 per transaction Visa Debit Contactless(Point of Sale) 2% of transaction value. Maximum €11.43 per transaction 2% of transaction value. Maximum €11.43 per transaction
In Euro within EU and EEA All other transactions (cross border handling charge) Visa Debit (ATM) No Charge 3.5% of transaction value. Minimum €3.17, Maximum €11.43 per transaction
- How do I open a non-resident account?
You cannot open a non-resident account online. Please call to a branch with the following documents:
- a current valid passport or National Identity Card
- a recent household bill such as a telephone, electricity or gas bill (we do not accept mobile phone bills as proof of address)
As a non-resident you will also be required to provide a character reference or financial history from your own bank.
- What is a Visa Debit Card?
- What are the benefits of Visa Debit?
- Who can apply online for a personal current account?
Online Personal Current Account applicants must:
- Be over 18 years old,
- Not be a full-time student,
- Be resident in the Republic of Ireland for at least 2 years, and
- Be making the application on a sole or joint basis.
If you are registered on 365 online, you may apply for additional accounts by logging into 365 online and following the simple ‘Apply’ instructions.
- Where can I use Visa Debit?
- What time during the day do incoming credits come into my current account?
- I’d like to know more about Life Live Rewards
- Will my child receive an ATM or Visa debit card?
- How will I receive the new account details?
- Can the new Junior account be registered on 365?
- How do you close the Junior account?
- How often will a statement be issued on these Junior Accounts?
- How can I as Parent/Guardian transfer money into the Junior Account?
- How can the child access their new Junior account?
- As a parent or guardian, what do I need to open a junior account on 365 online?
- What branch will the new junior account be opened in?
What will my child receive when the Junior account is opened?
All new Young Saver customers receive a welcome letter from Ollie the Owl. This letter will include their new account details. They also receive a few small gifts from Ollie to help them on their savings journey - a savings box, savings poster, some stickers and an origami game they can play with their friends.
Ways we can help
- How do I open a non-resident account?