- How long will it take for me to receive my new or replacement Debit card?
How much is Government Stamp Duty on a Visa Debit/ATM Card?
Government Stamp Duty (GSD) on Visa Debit and ATM cards is charged retrospectively in January each year for each cash withdrawal made from an ATM / LATM within the Republic of Ireland in the preceding year at a rate of €0.12 per withdrawal capped at a maximum of €2.50 per ATM (cash) card or Visa Debit (combined) card where only the ATM function is used, or €5 per Visa Debit (combined) card where both ATM and "Point of Sale" functions are used.
ATM Card & ATM/Debit Card The Bank will pay any Government stamp Duty for you
In the future the Bank may decide to charge the Government Duty on the Second Level Account, but we will give you notice in advance before doing so.
- Where can I activate my Visa Debit Card?
What is 3D Secure?
3D secure is a fraud prevention system that protects you from unauthorised online use of your Visa Debit card.
When you purchase goods or services online, you may be prompted to enter a one-time passcode (passcode), sent to your mobile phone by text message, to authorise the transaction and confirm that the card is yours.
You have a set amount of time and a number of attempts to enter the passcode correctly. If you do not enter the passcode correctly, you will be unable to complete your online purchase.
The passcode will only be valid for the online purchase you have received it for. When you are shopping online using 3D Secure and we don’t have a mobile number to send you a one-time passcode, you’ll be asked to provide it by calling us on the telephone number provided on-screen. If you would like to update your mobile number now, you can do so by calling 0818 200 370 or 353 1 250 0370
How do I open a non-resident account?
You cannot open a non-resident account online. Please call to a branch with the following documents:
- a current valid passport or National Identity Card
- a recent household bill such as a telephone, electricity or gas bill (we do not accept mobile phone bills as proof of address)
As a non-resident you will also be required to provide a character reference or financial history from your own bank.
- What is a Debit card?
- What are the benefits of Visa Debit?
Who can apply online for a personal current account?
Online Personal Current Account applicants must:
- Be over 18 years old,
- Not be a full-time student,
- Be resident in the Republic of Ireland for at least 2 years, and
- Be making the application on a sole or joint basis.
If you are registered on 365 online, you may apply for additional accounts by logging into 365 online and following the simple ‘Apply’ instructions.
- Where can I use Visa Debit?
- What time during the day do incoming credits come into my current account?
I’d like to know more about Life Live Rewards
If you are aged 16 years or over and have a Visa Debit Card you can register for Live Life rewards. It works like this. Register your BOI Visa Debit for Live Life Rewards, use your card and get great cashback rewards from well-known brands. To find out more, click here.