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When will my money arrive in the International payee’s account?
If you give us an international transfer instruction to pay money from your account, we treat the international transfer instruction as given on the banking day ("D") on which we actually get it, so long as it is received by us before the cut off time (see below). If we receive it after the cut off time it will be treated as received on the next banking day.
ROI Customers - If the payment is in euro and PSR-regulated we will ensure the payee's bank is paid within one banking day of D. If it is a cross-border payment in Sterling or another EEA currency (non-euro) we will ensure the payee's bank is paid within three banking days of D. Transactions outside the EU/EEA may take longer to process.
NI/GB Customers - If the payment is in Sterling or Euro and PSR-regulated we will ensure the payee’s bank is paid within one banking days of D. If it is a cross-border payment to another EEA currency (non-euro e.g Danish Kronar ) we will ensure the payee’s bank is paid within three banking days of D. Transactions outside the EU/EEA may take longer to process.
Cut-off times Cut-off time for ROI 3.30pm Cut-off time for UK 4.30pm -
When can I transfer funds on 365 online?
You can transfer funds on 365 online whenever you like. However, the time and day you make the transfer will determine when your payee receives the funds.
- To ensure that funds leave your account the same day and begin processing, you need to transfer before 15:30 (ROI) or 16:30 (UK) Monday to Friday.
- To ensure that funds to leave your account the same day but only begin processing the next working day, you need to transfer after 15:30 (ROI) or 16:30 (UK) Monday to Friday or anytime Saturday, Sunday and Bank Holidays.
If the payment is in euro and covered by Payment Services Regulations (PSR), we will ensure the Payee’s bank is paid within one banking day of funds leaving your account (above). If it is a cross-border payment* in Sterling or another European Economic Area (EEA) currency (non-euro) we will ensure the Payee’s bank is paid within three banking days of funds leaving your account. If the international (non SEPA)* transfer is not PSR regulated, we may take more time to pay it to the Payee’s.*Republic of Ireland only
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What countries are available for International Transfers on 365 online?
ROI Customers - The following countries are available for International (Non SEPA) transfers:
Australia New Zealand Switzerland* Canada Norway Thailand China Pakistan Turkey Croatia* Philippines United Arab Emirates Czech Republic* Poland* United Kingdom* Denmark* Russia United States Hong Kong Singapore Hungary* South Africa India Sweden* *Indicates SEPA zone country thus can be also set up as a SEPA Payee if you wish to transfer funds in EUR
If you would like to transfer money to a country not listed, please go to your local Bank of Ireland branch and the payment / money transfer will be arranged for you.NI/GB Customers - The following countries are available for International Transfers
Australia Hungary Poland Austria Iceland Portugal Belgium India Romania Bulgaria Ireland Singapore Canada Italy Slovak Republic Croatia Latvia Slovenia Cyprus Liechenstein South Africa Czech Republic Lithuania Spain Denmark Luxembourg Sweden Estonia Malta Switzerland Finland Mexico Thailand France Netherlands Turkey Germany New Zealand United Arab Emirates Greece Norway United States Hong Kong Philippines If you would like to transfer money to a country not listed, please go to your local Bank of Ireland branch and the payment / money transfer will be arranged for you.
International Payments Support
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