International Payments Support

Try our new self service options and FAQs to find the right support for your query

Transfers

  • How can I transfer money abroad?

    Using 365 online or Mobile Banking

    If you are registered for 365 online, you can add an international payee through your 365 online account.

    If you are a Republic of Ireland customer, that will then allow you to make euro transfers to non SEPA zone countries (e.g. Euro to China) and foreign currency payments (e.g. USD to USA or Sterling to the UK) using either the 365 online website or Mobile Banking application.

    If you wish to use 365 online or Mobile Banking to transfer in euros to a SEPA zone country the account should be added as a SEPA Payee through 365 online.

    If you are a Northern Ireland or Great Britain customer, by adding an international payee you can make sterling and foreign currency transfers to other countries (e.g. Sterling to Spain or AUD to Australia).

    International Transfer functionality is not available on the Mobile Banking app for NI/GB customers.

    There is a total daily transaction limit of €/£20,000 (including international fees and charges).

    The threshold limit per transaction is €/£10,000 for India (INR), Thailand (THB) and the Philippines (PHP).

    For added security, payments to Payees added using a security code sent to your mobile phone are subject to a working day transfer limit of €/£10,000 (including international fees and charges). These limits are included in the €/£20,000 daily transaction limit per working day for total payments on 365 online.

    For transfers over €/£20,000, please contact your local Bank of Ireland Branch.

    Using branch

    Customers can make an international transfer in the branch for over €/£10,000, amounts smaller than that may be transacted on 365 online. If you wish to transfer funds to a country not available on Banking 365, please contact your nearest branch who will be able to assist with this.

    If you wish to transfer funds to a country available on Banking 365 and the amount you wish to transfer is over €/£20,000 or a payment in urgent, please contact your local branch.

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  • What is the most cost effective way to send money abroad?

    You can save significantly by sending your payments online. There are no payment fees on Bank of Ireland international payments to the UK, EU Member States and EEA Countries (e.g. Sterling to UK, Zloty to Poland). Countries with an FX Conversion (e.g. US$ to United States) are only €5.

    Full details of our International payment transaction charges are contained in our brochure Schedule of International Transaction Charges, also available from any branch.

    Before you complete a transfer request on 365 online you will be presented with any applicable foreign exchange rates and any relevant charges on the PIN entry screen.
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  • What information do I need to give someone abroad who wants to send me money?

    You will need to provide the sender with your IBAN and BIC

    If the funds are being sent from another country there will be a charge for receiving the funds.

    Inward charges

    In Euro

    €65 or under No charge
    Over €65 up to €150 €5 per payment
    Over €150 up to €1500 €7.50 per payment
    Over €1500 €12.50 per payment

    In foreign currency

    €65 or under No charge
    Greater than €65 €5 per payment
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  • What account details are required when setting up a new international payee?

    Payee account details required will vary depending on the country. Please see appropriate table below for details.

    ROI Customers - Payee details required:

    International (Non SEPA) Payee Countries IBAN BIC National Sort Code Account Number ABA Transfer currency available as an International(non SEPA) payee
    Australia X X X AUD
    Canada X X X CAD
    China X X X EUR
    *Croatia X X HRK
    *Czech Republic X X CZK
    *Denmark X X DKK
    Hong Kong X X X HKD
    *Hungary X X HUF
    India X X X INR
    New Zealand X X X NZD
    *Norway X X NOK
    Pakistan X X X EUR
    Philippines X X X PHP
    *Poland X X PLN
    Russia X X X EUR
    Singapore X X X ZAR
    South Africa X X X ZAR
    *Sweden X X SEK
    *Switzerland X X CHF
    Thailand X X X THB
    Turkey X X TRY or EUR
    United Arab Emirates X X AED
    *United Kingdom X X STG
    United States X X X USD

    Important: *Indicates SEPA zone country thus can also be set up as a SEPA Payee if you wish to transfer funds in EUR

    NI/GB Customers - Payee details required:

    International Payee Countries IBAN BIC National Sort Code Account Number ABA / Clabe Transfer currency available as an International payee
    Australia X X X AUD
    Austria X X GBP
    Belgium X X GBP
    Bulgaria X X GBP
    Canada X X X CAD
    Croatia X X HRK/GBP
    Cyprus X X GBP
    Czech Republic X X CZK/GBP
    Denmark X X DKK/GBP
    Estonia X X GBP
    Finland X X GBP
    France X X GBP
    Germany X X GBP
    Greece X X GBP
    Hong Kong X X X HKD
    Hungary X X HUF/GBP
    Iceland X X GBP
    India X X X INR
    Ireland X X GBP
    Italy X X GBP
    Latvia X X GBP
    Liechenstein X X GBP
    Lithuania X X GBP
    Luxembourg X X GBP
    Malta X X GBP
    Mexico X X MXN
    Netherlands X X GBP
    New Zealand X X X NZD
    Norway X X NOK/GBP
    Philippines X X X PHP
    Poland X X PLN/GBP
    Portugal X X GBP
    Romania X X RON/GBP
    Singapore X X X SGD
    Slovak Republic X X GBP
    Slovenia X X GBP
    South Africa X X X ZAR
    Spain X X GBP
    Sweden X X SEK/GBP
    Switzerland X X CHF/GBP
    Thailand X X X THB
    Turkey X X TRY
    United Arab Emirates X X AED
    United States X X X USD
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