Loading

Top FAQs

  • Can I apply for a loan online or by phone?

    Yes, you can apply online, by calling 0818 200 334, or drop into your nearest Bank of Ireland branch.

    Existing eligible customers of 365 online can also apply for a personal or car loan by clicking ‘Apply Online’ on the left hand menu of the Home Page. Following the simple instructions; the application process takes about three minutes and all applicants will receive a follow up call from the 365 Online Team within 2 working days.

    Was this helpful?
  • How much will the monthly repayments be?

    It really depends on how long you choose as a repayment period. The shorter the term you choose for your loan, the higher the monthly repayments will be. The longer you take to repay, the smaller your monthly payments.

    See our Loan calculator that will give you an idea of what your payments may be.

    Was this helpful?
  • How to apply for an overdraft?

    You can apply for an overdraft online, through your branch or by calling 0818 200 334.

    Was this helpful?
  • What is the difference between a variable and fixed rate?

    These are the main differences between them:

    • Fixed-rate: A fixed rate loan means that when interest rates are rising, the repayments on your loan will not change. The repayments are worked out at the beginning and never change. That way, you can budget and know exactly how much you will pay over the term of your loan

    • Variable rate: A variable interest rate moves up and down to reflect changes in the financial market. Changes in the rate do not affect what you pay each month, but rather how long it will take you to repay your loan. If the interest rate drops over the term of the loan, you will repay the loan sooner. If the rate goes up, it may add an additional repayment or two.
    WARNING: YOU MAY HAVE TO PAY CHARGES IF YOU PAY OFF A FIXED LOAN EARLY.
    WARNING: IF YOU DO NOT MEET THE REPAYMENTS ON YOUR CREDIT AGREEMENT, YOUR ACCOUNT WILL GO INTO ARREARS. THIS MAY AFFECT YOUR CREDIT RATING WHICH MAY LIMIT YOUR ABILITY TO ACCESS CREDIT IN THE FUTURE.
    Was this helpful?
  • Can I make additional payments into my loan account ?

    You can make additional lump sum payments to your loan account. This will not affect what you repay each month, rather it will reduce the term of your loan and the total interest you will repay over the full term of the loan.

    Warning: If you pay off a fixed rate loan early you may incur a funding sum charge.

    You can add your loan account to your list of 365 Online Beneficiaries and simply make these payments yourself online.

    Was this helpful?
  • Are there penalties if I pay my loan back early?

    You may have to pay charges if you pay off a fixed-rate loan early.

    Was this helpful?
  • Are there any extra charges on a loan?

    With our Personal Loans there are no arrangement fees, deposits or "balloon" repayments.

    Was this helpful?

Ways we can help