Travel Insurance

Flexible travel insurance arranged by Bank of Ireland Insurance Services that suits your budget and individual needs.

Multi Trip and Single Trip Holiday Travel Insurance options available.

PLEASE READ: IMPORTANT INFORMATION
Effective from the 10th September 2020 Bank of Ireland Insurance Services Travel Insurance Underwriter has changed our travel insurance provider to Chubb European Group SE for all new quotes and policies.
PLEASE READ: IMPORTANT INFORMATION – TRAVELLING ABROAD
Click here for further information if you have purchased a policy on or after 10th September with Chubb European Group SE.
PLEASE READ: IMPORTANT INFORMATION ABOUT COVID-19
Click here if you have purchased a policy on or after 10th September with Chubb European Group SE.
Click here if you are an existing policyholder with AIG.
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How to contact us

Contact us

If you have any questions please call us on 1890 719 428 from within Ireland or +353 (0) 1440 2787 from outside Ireland or email:

boi.travelinsurance@chubb.com

Complaints procedure

Bank of Ireland Insurance Services Limited and our insurance partners do everything possible to ensure that you receive the highest standard of service.

  • If you wish to make a complaint you may do so by writing to Bank of Ireland, Customer Complaints Team, Floor 1, Newlands Cross Business Centre, Clondalkin, Dublin 22 D22 W324, Telephone 1890 604 604.

Alternatively, you can also contact:

  • The Customer Service Manager, Chubb Travel Insurance, Sedgwick, Merrion Hall, Sandymount, Dublin 4. By phone: (from 9am to 5pm on weekdays) 1890 719 428 from within Ireland or +353 (0) 1440 2787 from outside Ireland. By email: boi.travelinsurance@chubb.com
  • In the event that you are not satisfied with the response, you can refer the matter to the Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. Lo-call 1890 88 20 90.

If you originally arranged travel insurance through Bank of Ireland Insurance Services prior to 10th September 2020 it is underwritten by AIG Europe S.A. please click here for more information.1

European Online Dispute Resolution Platform

If you arranged your policy with us online and have been unable to contact us you may wish to register your complaint through the European Online Dispute Resolution platform.

Your complaint will then be re-directed to the Financial Services and Pensions Ombudsman and to us to resolve. There may be a short delay before we receive it.

Underwriting, terms and conditions apply. Travel insurance is arranged by Bank of Ireland Insurance Services and is underwritten by Chubb European Group SE. Bank of Ireland Insurance Services Limited trading as Bank of Ireland Insurance Services and Bank of Ireland Insurance is regulated by the Central Bank of Ireland. A member of Bank of Ireland Group. Chubb European Group SE is authorised by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) in France and is regulated by the Central Bank of Ireland for conduct of business rules.
1 If you are unsure as to who your insurer is please refer to your policy documentation which will clearly state your underwriter.