Travel Insurance

Travel Insurance arranged by Bank of Ireland Insurance Services that suits your budget, individual needs and also offers protection if your travel plans are impacted by Covid-19

BOI customers – get 20%1 discount on your Annual multi trip or Single trip travel policy.

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How to contact us

Contact us

If you have any questions please call us on 1800 719 086 from within Ireland or +353 (0) 1440 2787 from outside Ireland or email:

boi.travelinsurance@chubb.com

Complaints procedure

Bank of Ireland Insurance Services Limited and our insurance partners do everything possible to ensure that you receive the highest standard of service.

  • If you wish to make a complaint you may do so by writing to Bank of Ireland, Customer Complaints Team, Floor 1, Newlands Cross Business Centre, Clondalkin, Dublin 22 D22 W324.

Alternatively, you can also contact:

  • The Customer Service Manager, Chubb Travel Insurance, Sedgwick, Merrion Hall, Sandymount, Dublin 4. By phone: (from 9am to 5pm on weekdays) 1800 719 086 from within Ireland or +353 (0) 1440 2787 from outside Ireland. By email: boi.travelinsurance@chubb.com
  • In the event that you are not satisfied with the response, you can refer the matter to the Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. Lo-call 01 567 7000.

European Online Dispute Resolution Platform

If you arranged your policy with us online and have been unable to contact us you may wish to register your complaint through the European Online Dispute Resolution platform.

Your complaint will then be re-directed to the Financial Services and Pensions Ombudsman and to us to resolve. There may be a short delay before we receive it.

Underwriting, terms and conditions apply. Travel insurance is arranged by Bank of Ireland Insurance Services and is underwritten by Chubb European Group SE. Bank of Ireland Insurance Services Limited trading as Bank of Ireland Insurance Services and Bank of Ireland Insurance is regulated by the Central Bank of Ireland. A member of Bank of Ireland Group. Chubb European Group SE is authorised by the Autorité de Contrôle Prudentiel et de Résolution (ACPR) in France and is regulated by the Central Bank of Ireland for conduct of business rules.
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20% discount on all annual multi and single trip policies for Bank of Ireland customers with an additional 10% discount for Multi Trip policies purchased between 8th December 2021 and 31st January 2022.

Discount applies to Policy Premium only and does not apply to optional extras – Winter Sports, Car Hire Excess and Business Travel Cover.