Whether you’re moving from one of the departing banks or opening your first bank account, you’re sure of a big welcome here at Bank of Ireland.
We’ve got years of experience in serving personal and business customers, with a digital banking offering that puts banking at your fingertips and allows you to do your banking from anywhere – at any time.
Or if you favour the face-to-face touch we have 1,000 locations across the country in our own branches and through our partners in An Post. You can move your account to Bank of Ireland yourself or you can let us move your account by using our formal switching service, find out more below.
Our Big Move Guide has all you need to know about moving bank accounts, and if you do decide to choose Bank of Ireland, we’d be lucky to have you!
Get ready: before you open your account make sure you have the correct documents to hand. You’ll need different documents depending on the type of account you want to open.
To open a bank account online or in branch, you need to provide at least one form of photo ID and one form of proof of address. To complete the online application you will also need to take a selfie (Photo of you).
Before you apply, you can find all the features, benefits, terms and conditions of our Personal Current Account here.
To open an account, we require documentation to check who you are (proof of identity) and where you live (proof of address).
If you are unable to provide documents such as a passport and utility bill, we can accept alternative documents for identifying and verifying you. Please click here for further information.
Before you apply, you can find all the features, benefits, terms and conditions of our Basic Bank Account here.
To open a bank account at a branch, you need to provide at least one form of photo ID and one proof of address. If you’re opening the account online, you require your passport book or your driving license card (Ireland or UK only), a selfie (picture of you) and proof of your address.
Before you apply, you can find all the features, benefits, terms and conditions of our Golden Years Current Account here.
Step 2: Open
Start the account opening process today by applying online for your current account.
If you are moving banks you may wish to apply for multiple products at once. You can apply for your current account, an instant access demand account, an overdraft and/or a credit card.
You can find the features and benefits of an an instant access demand account here, an overdraft here and our credit cards here. If you prefer, you can make an appointment to visit us in branch.
Please note that the personal overdraft facility fee of €30 will be waived from 01/10/2022 – 31/12/2022. The facility fee will be waived for new personal overdraft customers (new to bank or existing current account customers).The annual facility fee will recommence on each anniversary date.
Start your multiple product application below if you wish to apply for a current account, an instant access demand account, an overdraft and/or a credit card.
As soon as your personal current account application has been approved, we’ll send you your IBAN and any information you need to get started on 365 Banking.
Step 3: Move
Start the switch by making a list of all your payments in and out, and start sharing your new details with all the relevant parties. You’ll need to contact each individual direct debit originator to change their direct debit payment account. Once you receive your new card, you’ll need to update any recurring card payments such as music streaming services, gym memberships etc.
All inward payment providers (such as your employer, social welfare, tenants, etc.) will need to be provided with your new account details.
To find out more about how to update your Bank of Ireland Life Direct Debit mandates for both payments to us (eg. premium payments) or payments from us (eg. pension or protection pay-outs), click here.
To find out more on how to update your Bank of Ireland Credit Card, BOI Finance, Mortgage, or Regular Saving account, to ensure your direct debit mandates are paid from your Bank of Ireland current account, click here.
Our Moving Guide has helpful lists and jargon busters to guide you through the process.
Step 4: Close
When you’ve moved all payments over, don’t forget to bring the balance of your old account to zero by completing a transfer to your new BOI current account and close your old account, if you wish to do so.
Check out our Moving Guide: Our Moving Guide has lots of great tips for making the move simple and easy.
Alternatively, you can use the Central Bank of Ireland Switching Code to move your account from your current bank to Bank of Ireland. You can download our guide which takes you step by step through this process here.
Please note that some Direct Debit originators do not accept Direct Debit instructions from 3rd parties. In this instance your “old” bank is considered a 3rd party. It is very important that you personally contact your Direct Debit originators to ensure that your Direct Debit details have been updated to avoid any missed payments.”
Contact Us
Need more support? If you need a little more help with opening your new Bank of Ireland account, you can contact our Personal Current Account Team on 0818 354454 (9am to 5pm, Monday to Friday).
Our Vulnerable Customer Unit are also on hand to help older or cognitive impairment customers, on 1800 946 146 (9.30am-4.30pm Mon-Fri)
Customers can switch to Bank of Ireland using the formal bank-to-bank switching process. Once you have opened your new Bank of Ireland Current Account, you can complete our digital switching form here. You will find all the information you need on switching in our downloadable Switching Guide below. We have also included a paper version of the form in our guide if you would prefer to complete it and drop it into your nearest Bank of Ireland branch to be processed.
It is recommended that you choose a switching date for a day when there is the least activity on your account, typically 10-20 days after payday.
Please note that some Direct Debit Originators do not accept Direct Debit updates from third parties, In this instance, your old bank is considered a third party. Double check with your service provider that your Direct Debit details have been correctly updated to avoid any missed payments.
Recurring Debit Card payments will not automatically switch over. You’ll need to give your new card details to the providers you pay in this way.
The Multi-Product application is for Personal customers, who wish to apply for a current account with the additional option of adding a Credit Card and/or Overdraft and/or Instant Access Demand Account using the one application form.
One form of in date ID, either your Passport Book, Irish or UK Driving licence card
Proof of address
Proof of PPSN i.e. Payslip (if applying for an Overdraft and/or Credit Card, optional for Instant Access Demand Account) Find more information on what documents you can use as proof of PPSN here
We may ask you to provide some further documents based on the additional product you are applying for i.e. Credit Card and/or Overdraft and/or Instant Access Demand.
You can now apply for up to 4 products by completing just one application which saves you time and reduces the need to input your information on numerous applications.
The new online Multi-Product journey is available through mobile, tablet and desktop (camera enabled) devices.
A real-time selfie, ID & address documents are all captured within this journey.
You can apply for a Joint Personal Current Account, Joint Instant Access Demand Account and a Joint Overdraft as part of the application. You cannot apply for a credit card as part of a joint application.
You will receive a SMS including your BIC & IBAN confirming your Personal Current Account is open.
For Overdraft: Once your Personal Current account is opened you’ll receive a text to let you know we have received your Overdraft application. A second text will follow within 2-3 days to update you on the outcome.
For Instant Access Demand Account: You will receive a SMS including your BIC & IBAN confirming your Instant Access Demand Account is opened within 3 days of submitting the application.
For Credit Card: Once we start assessing your Credit card application, we will send you an SMS with a link which you can use to track the progress of your application or to upload any additional documents that we may need for assessment purposes.
Once your credit card account is closed the bank will issue a Letter of Closure to confirm you have paid the GSD for the period in question. You can send the letter to below address and €30 GSD will not be charged to your account in April. If we receive the letter after the fee is charged it will be refunded to your account.
Customer Service Operations
Card Services Unit
2nd Floor Operations Centre
Cabinteely
Dublin 18
A major change is happening in the Irish banking sector, and thousands of businesses will need to find a new banking partner before the end of 2022 or shortly afterwards.
Whether you’re moving from one of the departing banks or opening your first business banking account, you’re sure of a big welcome here at Bank of Ireland.
We’ve got years of experience in serving business customers of all sizes and sectors, along with a physical offering across 1,000 Irish locations in our own branches and through our partners in An Post. This means that you’ve got a place to do your everyday banking in person, if you favour the face-to-face touch.
In preparation for what we know will be a challenge for many businesses, we’re making it as easy as possible for them to migrate with as little disruption as possible.
We have an easy online account opening process for sole traders. Our online banking platform gives customer smart payment options, daily transfers up to €20,000, the ability to manage direct debits and standing orders online, plus easy 24/7 access to online credit applications up to €120K. You’ll also have access to our nationwide team of local business advisors.
We can support your business needs through different account types including everyday banking core business accounts and commercial cards. We’ve also got solutions for term debt, asset finance, insurance premium finance and working capital.
Step 1: Getting Started
Before you open your account, you will need to have the following documents:
Original or certified copy of the Certificate of Registration of business name (if you are trading under a name other than your surname(s);
Proof of identity and address verification.
Step 2: Apply Online
Start the account opening process today by visiting our online Business Current Account Opening Centre. Or if you prefer, you can make an appointment to visit us in branch. As soon as your application has been approved, we’ll send your BIC and IBAN and any information you need to get started on 365 Banking.
Step 3:
Make a list of your existing payments in and out of your account(s). This will cover everything from payrolls, suppliers, revenue, utilities etc.
Let customers and suppliers know you’re switching bank accounts.
Check your payroll system and change the relevant account number(s).
Re-direct any other regular incoming payments to your new account(s), e.g. customer direct credits.
Change the details on your invoice documentation to include your account number, sort code, new Bank Identifier Code (BIC) and International Bank Account Number (IBAN). A sample letter is available for you to send to your direct credit originators.
If you are the recipient of standing orders, you should notify your customers and suppliers of your new account details.
If you are a direct debit originator, you should arrange to change your sponsoring bank and join the SEPA scheme, if applicable.
Step 4:
Close your existing account (if applicable).
When you’ve moved all payments over, don’t forget to bring your balance to zero and close any old accounts with other banks if you wish. Your old bank will issue you with a statement showing your account closing details. You can request your old bank to provide you with statements on your account for the previous 12 months, if necessary, free of charge.
There may be other products that you are interested in, to find out more see below:
Whether you’re moving from another bank or opening your first Limited Company Business Account, you’ll get a big welcome here at Bank of Ireland. Please arrange an appointment with one of our friendly and professional business advisers in branch about setting up your account and we’ve also included a handy checklist of the types of documents we require to open your new account.
Customers can switch to Bank of Ireland using the formal bank-to-bank switching process. Once you have opened your new Bank of Ireland Business Current Account, you will find all the information you need on switching in our downloadable Switching Guide below which you will need to complete and drop it into your nearest Bank of Ireland branch to be processed.
It is recommended that you choose a switching date for a day when there is the least activity on your account.
Please note that some Direct Debit Originators do not accept Direct Debit updates from third parties. In this instance, your old bank is considered a third party. Double check with your service provider that your Direct Debit details have been correctly updated to avoid any missed payments.
Recurring Debit Card payments will not automatically switch over. You’ll need to give your new card details to the providers you pay in this way.