Managing your insurance
Your insurance documents will be sent to you via your chosen method (email/post). Please keep these in a safe place as they are useful to refer to should you need further information about your policy.
Have you registered for The Insurance Wallet yet?
Register for The Insurance Wallet. You can also use your wallet to get quotes for car and travel insurance and take advantage of a range of discounts.
If you haven’t already registered you can do so by visiting The Insurance Wallet. You can also use The Insurance Wallet to get quotes for car and travel insurance and take advantage of a range of discounts.
Already registered? Login
Forgot your password?
Go to The Insurance Wallet login page and follow the reset password instructions. Alternatively please contact our support team on 01 488 4062.
How to make a claim or if you have further queries on your policy
Use the options below to contact us about your claim or policy:
For Policies Underwritten by RSA:
Call
01 290 1958
Line Opening Hours:
Mon – Fri: 9am-5pm
Press option 1 for claims

Post
For Policies Underwritten by RSA:
Bank Of Ireland Insurance Services (A)
P.O Box 13474
Business Reply
Dublin 17
24 Hour Emergency Assistance:
Call 1800 213111
For Policies underwritten by FBD:
Call
01 947 6050
Line Opening Hours:
Mon – Fri: 9am-5pm
Press option 1 for claims

Post
For Policies Underwritten by FBD:
Bank Of Ireland Insurance Services (B)
P.O Box 13475
Business Reply
Dublin 17
24 Hour Emergency Assistance:
Call 0818 432323