Power of attorney (1996)

We can help if you want to register a power of attorney for an account or simply need to understand more

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Registering a power of attorney with us

  • Do you or a family member have a General Power of Attorney (GPOA) or an Enduring Power of Attorney (EPOA) that you wish to register but are unsure how to do it?
  • Do you want to register a GPOA or EPOA on a bank account but don’t know who to contact?
  • Do you want to know what services you are entitled to use when you register a GPOA or EPOA?

If you answered yes to any of these questions, we’re here to help.

How We Can Help

A power of attorney is a crucial legal arrangement that ensures you have support if you become unable to manage your banking. This can help make sure your bills are paid on time and your financial affairs are in order. Our team is trained and experienced in setting up powers of attorney on accounts, and we’re here to guide you through the process.


How to get support

1. Get in touch and let us know whether you are a customer or a family member registering a GPOA or an EPOA:

  • Please bring your GPOA or EPOA documents to your local branch along with photo ID and proof of address
  • All attorneys (people you are appointing to manage your affairs) must come to the branch
  • For a GPOA, please bring the one-page GPOA report
  • For an EPOA, please bring the one-page registration document and a copy of the original EPOA document certified by a solicitor
  • If you have difficulty using a branch, please let us know and we will make arrangements for you

2. Our branch colleagues will take your documents and will let our Customer Care team know:

  • We will take all your information and power of attorney documents and send them off to be authenticated
  • This process will take three to five working days to complete

3. We will let you know when the GPOA or EPOA is live and what actions you can take:

  • Once completed, we will update all your relevant accounts with details of the ‘attorneys’ who can operate them going forward
  • If you are a sole or joint & several attorney and need to use online banking, or have a Visa debit card, then please let our branch colleagues know
  • Joint GPOA and joint EPOA attorneys will not be entitled to use online banking or have a Visa debit card.


You might also be interested in

Read the Citizens Information explanation of powers of attorney

Third Party Account Access Guide

Bank of Ireland Third Party Account Access Guide
Bank of Ireland takes no responsibility for the accuracy of information from third party websites

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