- Unexpected changes in your finances?We understand that events like losing your job or unexpected bills mean you have less money than you used to. It’s really important to talk to us as soon as you are aware of any problems so we can help you as quickly as possible. Remember that it’s in both our interests to get you back on track as quickly as possible. You can contact us 0818 365 365.
- Missed a payment or dealing with arrears?If you don't get in touch with us and you miss a payment, we’ll try to contact you to discuss your situation. It’s always best to stay in contact with us to help solve the problem. You can contact us at https://www.bankofireland.com/help-centre/help-with-finances/need-help/#panel1
- Worried you might miss a loan repayment in the future?Take Two Minutes to Check Your Financial Health and Learn How to Improve it. Financial Wellbeing Self Assessment
- Dealing with Bereavement?We understand that it can be a distressing time when a family member or someone close to you dies. Our Bereavement Unit is here to offer support and advice. You can find out more here
- Customers in Vulnerable SituationsOur Vulnerable Customer Unit has helped out in over 1,000 cases involving care needs, financial abuse, addiction, impairment and accessibility. You can contact the Vulnerable Customer Unit on 1800 946 146 (9.30 am-4.30 pm Mon-Fri)
- Looking for Financial Advice?We have advisors who can help you take control of your finances. Here’s what to expect when you meet one of them.
Where to go for assistance if you’re struggling financially or experiencing money worries.
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